Dr. Moopen's Excellence Awards

What are the Awards about?

Who can apply for the Awards?

Participants must be full-time employee or Doctor of Aster DM Healthcare having an employee ID or Fusion ID.
The Award is open to all employees from India and GCC regions of Aster DM Healthcare.
Participants should have spent a minimum of 2 years in the organization as of March 31, 2024
The impact of the initiative entered by the participant in any category must have been implemented between April 1, 2023, and March 31, 2024, except for the Clinical Excellence for Doctors category. For the 'Clinical Excellence in Doctors' category, the publications/research papers submitted by the participants will cover the period from April 01, 2022, to March 31, 2024. The impact assessment of this category will also be conducted for the last two-year period.
Candidates applying for the Team Excellence category should note that the team lead must have been with the organization for a minimum of two years as of March 31, 2024. However, team members may have less than two years of tenure with the organization.

What are the categories for the Award?

Sr.	Category	Definition	Evaluation Parameters	Who can apply
1.	Clinical Excellence Award for Doctors	The Clinical Excellence category recognizes individuals who have demonstrated outstanding performance and proficiency in clinical practice. This category highlights the importance of outstanding clinical skills, dedication to patient care, and contributions to advancing healthcare delivery.	1. Impact/ Measurable Outcomes- Impact to be assessed on contribution towards specialty, innovation in patient care and impact on society. Nominees will address the question: What did I do differently in this time period that made a substantial impact towards patient care/ innovation/ impact on specialty/society? 2. Publications- Academics/ Publication/ Research papers.	Only Doctors
2.	Clinical Excellence Award for Nurses and Paramedics	The Clinical Excellence category recognizes individuals who have demonstrated outstanding performance and proficiency in clinical practice. This category highlights the importance of outstanding clinical skills, dedication to patient care, and contributions to advancing healthcare delivery.	1. Impact/Measurable Outcomes - Consider the effects of the initiative on patient experience, health outcomes, and the nursing community. Analyze the contributions of nurses/ paramedics beyond standard care, the initiative's adaptability by their peers, and its impact on societal advancement. Reflect on the initiative’s contribution to the development of trainees and the promotion of continuous education within the nursing field. 2. Innovation in Clinical Excellence- Evaluate the nurse/ paramedics' identified challenges and their significance. Determine the effectiveness of their strategies in overcoming these hurdles. Assess their capability to mobilize resources such as manpower, infrastructure, and funding to advance the initiative. 3. Patient Care Quality - Implementation of innovative approaches or techniques that improve patient care or streamline processes. Consistently delivering high-quality care characterized by positive patient outcomes, improved health status, and enhanced patient satisfaction. Participation in research or quality improvement projects aimed at enhancing clinical practice.	Only Nurses and Paramedics
3.	Service Excellence	The Service Excellence Award celebrates the extraordinary efforts of employees who excel in interacting with customers - both within the company and outside - by consistently delivering exceptional service. It honours those who truly embrace and exemplify Aster's pledge of "We'll Treat You Well" through their empathetic, courteous, and superior service standards, significantly enhancing the experiences of patients, their loved ones, and various collaborators.	1. Impact/ Measurable Outcomes - Demonstrating tangible outcomes such as improved patient/ customer satisfaction scores, reduced wait times, or increased efficiency in service delivery etc. 2. Individual Contribution and Innovation - Positive feedback from patients, families, colleagues, and customers' regarding the applicant’s contributions to service excellence. Demonstrated commitment to meeting customers' needs, preferences, and expectations. Consistently providing compassionate, respectful, and personalized care experiences. 3. Problem Solving Solution Offered - Taking proactive steps to address concerns, resolve issues, and improve service delivery processes of customers/ patients. Demonstrating creativity and resourcefulness in finding solutions to challenges.	All functions
4.	Business Excellence	The Business Excellence Award recognizes individuals who demonstrate exceptional performance, innovation, and leadership in driving business success and achieving organizational goals. This Award celebrates excellence in areas such as strategic planning, operational efficiency, financial management, and overall business performance.	1. Measurable Outcomes - Quantifiable outcomes such as increased revenue, cost savings, market share growth, or other key performance indicators demonstrating the impact of the nominee's contributions to business excellence. 2. Innovative Solutions Introduced - Development and implementation of innovative solutions, services, or programs that differentiate the organization in the market. Encouraging a culture of innovation and creativity among staff members to identify new opportunities and address challenges. 3. Sustainability of Initiative - The ability of an initiative to drive success while considering long-term impact on the organization’s economic, environmental, and social performance. Assessing their efforts to foster growth, profitability and resilience while maintaining a focus on responsible business practices and stakeholder well being.	All functions
5.	Volunteering Excellence	The Volunteering Excellence Award recognizes individuals who demonstrate outstanding dedication, commitment, and impact through their volunteer efforts. This Award celebrates employees who contribute their time, skills, and resources to support charitable initiatives, community service projects, and philanthropic endeavours aligned with the Aster's values and mission.	1. Impact on Community - Meaningful contributions to the community through volunteer work, resulting in positive outcomes for individuals or groups served. Tangible evidence of the impact of volunteer efforts, such as improved health outcomes, increased access to healthcare services, or enhanced quality of life for beneficiaries etc. 2. Commitment and Engagement - Demonstrated dedication and consistent participation in volunteer activities over time. Active involvement in a variety of volunteering opportunities and initiatives within the community. 3. Initiative and Leadership - Serving as a role model and source of inspiration for colleagues, encouraging others to participate in volunteering activities and give back to the community. Promoting a culture of giving and corporate citizenship within the Aster. Developing innovative approaches or programs to address social or healthcare challenges within the community. Using creativity to engage volunteers, attract donors, or raise awareness for charitable causes.	All functions
6.	Team Excellence	The Team Excellence Award recognizes outstanding teamwork, collaboration, and achievement within a team or department of Aster. This Award celebrates teams that demonstrate exceptional performance, innovation, and synergy in achieving shared goals and driving organizational success and excellence.	1. Team Impact - Demonstrated achievement of measurable outcomes, targets, or milestones. Recognition of team contributions to improved patient outcomes, enhanced customer satisfaction, or operational excellence. 2. Collaboration and Communication - Effective communication and collaboration among team members to achieve common goals and objectives. Openness to feedback, constructive dialogue, and willingness to share knowledge and resources with team members. 3. Problem Solving and Adaptability - Innovative approaches or solutions developed by the team to address challenges or opportunities. Ability to adapt to changing circumstances, priorities, or environments. Resilience in the face of setbacks or adversity, maintaining focus and motivation to achieve objectives.	Minimum team size of three members Cross functional teams working on a project Candidates applying for the Team Excellence category should note that the team lead must have been with the organization for a minimum of two years as of March 31, 2024. However, team members may have less than two years of tenure with the organization.

Can I nominate myself?

Yes, individuals can nominate themselves in up to two categories.

Can I nominate a colleague?

Yes, you can nominate your peers/ colleagues in one or more categories.

How do I nominate a colleague?

An individual can nominate a fellow Asterian by clicking on the website link www.drmoopensaward.com.
Nominator will do one time registration on the Award portal with their email ID.
Once the account verification is completed, nominator can login, select the category and start filling the details in the form then submit.
The nominee will then receive an email regarding the nomination.

Can I nominate a colleague from any region?

No, you can only nominate colleagues from the region to which you belong. For example, if your current region is India, you can only nominate colleagues from the Indian region and not from the GCC.

How can I verify my email/ complete my registration?

After the participant registers on the portal using an Aster email ID, they will receive a verification email containing login credentials. The participant must click the link provided in the email to complete their registration and proceed to the next stage.

Can I use an alternate email ID?

Yes, there is an option to use an alternate email ID in case you are unable to receive the verification email on the official email ID. However, we strongly encourage all participants to use their Aster official email ID for registration. This practice ensures compliance with privacy laws by limiting the collection of personal information. It aligns with data minimization principles and reduces the risk of accessing and storing unnecessary personal data.

What are the guidelines for submitting supporting documents for nominations?

Supporting documents must be provided to substantiate entries or participants' contributions. When handling sensitive patient data, including names, email addresses, phone numbers, addresses, ages, medical reports, or mental health records, it is imperative to mask or anonymize this information to safeguard patient privacy.

Can I fill the application form offline and mail it to you later?

Yes, the application form can be downloaded from the offline application form section and should be submitted through the portal only. However, please note that the backend team will require approximately 5 working days to add the offline form to the dashboard for review.

How do I submit an offline form in the system?

Participants should follow the steps below to access and submit the offline application form into the system:

Visit the Award website and complete the registration process.
Log in to the portal using the provided credentials.
Step 1: Select the name of the category you wish to apply for from the dropdown provided.
Step 2: Download the application form of the selected category from the provided table.
Step 3: Upload the completed application form by clicking [here].
Step 4: Click the 'Submit' button to share your application form for the Award.

When do I get to see the uploaded Offline form in the dashboard?

The application form submitted for the Award will be visible to participants after 5 working days. Participants can log in using their credentials to view the filled application form.

How will I know if I have been nominated?

After a nomination is submitted, the nominee will receive an email containing a link to the application portal.

What is my reporting manager’s role in the process?

Your reporting manager plays a crucial role in the process. They have the right to raise any concerns they may have. If you are shortlisted for the next round, the audit partners may reach out to your reporting manager to confirm the initiative details mentioned in your application form.

Who will judge my nomination?

All nominations received will first be screened by the official third-party tabulators and then assigned to the screening jury for the initial evaluation.
The shortlisted entries will then be evaluated by a jury comprising senior leaders from Aster India and the GCC region.
The finalists will be decided based on the evaluation of the grand jury, which consists of both internal and external members.

What is the deadline for submission of entries?

The last date for receiving completed application forms is July 22, 2024 11:59PM IST.

What do the Award winners receive?

Winners from India will receive a cash prize of INR 5,00,000, and winners from the GCC will be awarded a cash prize of AED 40,000 across six categories of excellence.

How many winners will be awarded?

There will be 6 winners from India and 6 winners from GCC.

When will the results be announced?

The results will be announced on the Founder’s Day in December.

Can I withdraw from the nomination process? How do I initiate the withdrawal process?

Yes, you can withdraw from the nomination process, whether you have nominated yourself or have been nominated by someone else. To initiate the withdrawal, you must inform the Award Management and Process Advisors in writing by emailing the contact us email ID. This can be done at any time up to one week before the final Award ceremony, at the discretion of the Award Management

FAQs